
Mrym
I build AI Automation that Turns Conversations into Customers
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Consulta i miei servizi


Portfolio
Esperienza lavorativa
Freelancer.com
Freelance • 7 yrs
AI Engineer | Enterprise AI Solutions
Sep 2024 - Present • 1 yr 8 mos
Develop AI chatbots for websites and WhatsApp that handle customer conversations 24/7. Create document-aware assistants using RAG so answers come from real knowledge sources instead of generic replies. Implement AI flows for lead capture, support queries, and internal knowledge access. Deploy production-ready chatbot systems focused on reliability and business impact.
AI Workflow & CRM Automation Specialist
Oct 2023 - Present • 2 yrs 7 mos
Design AI-powered workflows to automate customer support and routine business tasks. Connect chatbots with CRM tools to capture leads and manage incoming requests automatically. Build smart routing and follow-up automation to reduce manual ticket handling. Customize each automation setup based on client operations and support processes.
AI Chatbot & Knowledge Systems Consultant
Aug 2023 - Present • 2 yrs 9 mos
Built AI chatbots that answer questions using company documents, SOPs, and knowledge bases. Implemented retrieval-based response systems to improve answer accuracy. Integrated assistants with helpdesk and CRM platforms for daily operational use. Delivered tailored chatbot solutions for healthcare and service-focused businesses.
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Ordina per
mdcproperties

Stati Uniti
I had a great experience working with Mustafa. He was very easy to communicate with and always listened to what I needed. He completed the work on time and did a very good job. I am really happy with the results and would gladly work with him again
6 giorni
Tempo

Sviluppo di chatbot IA