Muhfuj Mamun

Visual Merchandiser

Wholesale Club Limited (Jamuna Group) • Full time

Dec 2019 - Jul 2021 • 1 yr 7 mos

• Lead the Visual Merchandising and Product Content Team for the e-commerce launch • Organized and managed SKU-wise product photography to ensure consistent product visuals on the website • Developed category structures and product placements for better customer navigation • Coordinated with the web developer to align website admin CMS/CRM functionality with retail operations • Designed and executed manual-to-automated home delivery workflow • Trained team members on daily order processing and delivery routing ________________________________________ Actions Taken • Started an initial manual home delivery system using store staff and telephone orders during early COVID restrictions • Built a centralized database of products including names, units, variations, and pricing • Oversaw product photoshoots & image quality control • Created product categorization and menu navigation to improve user shopping experience • Tested backend ordering system, stock synchronization, and delivery tracking process • Provided continuous operational support while website moved from development to live operations

Visual Merchandiser

Pran RFL Group • Full time

Dec 2016 - Dec 2019 • 3 yrs

• Developed a complete execution plan for merchandising SOP rollout. • Categorized outlets into A / B / C tiers based on sales volume and priority. • Built and trained a field execution team on the company’s merchandising standards. • Coordinated with the support services department to arrange logistics, POSM materials, and execution flow. • Ensured strict implementation and monitoring of merchandising KPIs across all outlets. • Tracked sales trends post-execution to validate campaign success.