Muhammad

CRM Automation & Lead Generation Specialist

Business • Lavoratore autonomo

Jun 2026 - Present • 0 mos

Designed and deployed end-to-end lead generation pipelines integrating Facebook Ads Lead Forms, Typeform, Jotform, and Google Ads with Zoho CRM, HubSpot CRM, and Salesforce using n8n, Make (Integromat), and Zapier automation platforms. Built automated lead scoring systems, pipeline stage assignment rules, and round-robin deal routing workflows inside Zoho CRM and HubSpot for 20+ clients across real estate, coaching, e-commerce, and SaaS verticals. business plan startups Configured Zoho CRM Blueprints, custom modules, workflow rules, and approval processes to automate follow-up sequences, task creation, and sales rep notifications, cutting average lead response time from 24 hours to under 5 minutes. Connected Typeform, Jotform, Gravity Forms, and Calendly intake forms to CRM contact creation flows with deduplication logic and tag-based segmentation. Integrated Google Ads conversion tracking and Meta Pixel events back into CRM deal stages to provide clients with closed-loop ROI reporting and campaign-level cost-per-lead visibility. Set up HubSpot workflows, sequences, and deal pipelines for inbound marketing automation. Managed Salesforce Flow automation, custom objects, and third-party app integrations via Zapier and Make. Delivered fully documented, scalable CRM systems that reduced manual data entry by 95% and improved sales team productivity across all client accounts.

Shopify & WooCommerce Zoho Stack Integration Specialist

Marketing • Lavoratore autonomo

Jun 2026 - Present • 0 mos

Designed and implemented robust bi-directional sync between Shopify and WooCommerce stores and the full Zoho stack, including Zoho Inventory, Zoho Books, and Zoho CRM, automating order fulfillment workflows, real-time stock level updates, purchase order generation, and invoice creation using n8n, Zapier, Zoho Flow, and Make (Integromat). Built Zoho CRM and Shopify integration workflows that automatically create CRM contacts from new Shopify customers, map full order history to contact timelines, calculate customer lifetime value, and trigger post-purchase email and WhatsApp follow-up sequences for repeat sales. Connected WooCommerce with QuickBooks Online and Xero for automated journal entries, tax mapping, multi-currency reconciliation, and overdue invoice reminders, eliminating manual bookkeeping for 10+ online store owners. Configured Zoho Inventory multi-warehouse management, SKU-level stock tracking, low-stock alerts, and automatic reorder points synced with Shopify and WooCommerce product variants. Integrated Stripe, PayPal, and Razorpay payment gateway events into Zoho Books for real-time revenue recognition, automated payment receipts, and customer account statements. Set up abandoned cart recovery automations and customer segmentation workflows connecting Shopify customer tags with Zoho CRM campaigns and Klaviyo email sequences. Delivered clean, well-documented integration architectures with error logging, retry logic, and ongoing maintenance support for all client projects. Skills: Shopify · WooCommerce · Zoho Inventory · Zoho Books · Zoho CRM · Zoho Flow · n8n · Zapier · Make (Integromat) · QuickBooks Online · Xero · Stripe · PayPal · Razorpay · Klaviyo · Order Fulfillment Automation · Inventory Sync · Invoice Automation · Multi-Warehouse Management · SKU Tracking · Abandoned Cart Recovery · Payment Gateway Integration · E-commerce Automation · Bookkeeping Automation · Customer Segmentation

CRM Analytics & Marketing Reporting Automation Expert

Freelancing Career • Lavoratore autonomo

Jun 2026 - Present • 0 mos

Built unified sales and marketing performance dashboards in Zoho Analytics and Google Looker Studio pulling live, auto-refreshing data from Zoho CRM, HubSpot CRM, Salesforce, Facebook Ads Manager, Google Ads, Google Analytics 4, and Shopify, giving business owners and marketing teams a single source of truth for pipeline health, revenue forecasting, and advertising ROI without manual reporting. Automated weekly and monthly KPI report generation using n8n and Make (Integromat) to extract CRM deal data, ad spend metrics, lead volume, and conversion rates, compiled into formatted Google Sheets dashboards and delivered automatically via email every Monday morning. Connected Facebook Ads lead data, Typeform survey responses, and Calendly booking events to Zoho CRM and HubSpot via Make, enabling accurate cost-per-lead, cost-per-acquisition, and deal close-rate tracking at the campaign, ad-set, and keyword level. Integrated Supermetrics with Google Looker Studio to build automated cross-channel ad performance dashboards for marketing agency clients managing six-figure monthly budgets across Meta, Google, and TikTok Ads. Used Zoho Analytics cohort analysis, funnel reports, and custom KPI widgets to identify drop-off points in client sales pipelines, delivering data-driven workflow recommendations that improved average deal close rates by 30%. Provided full dashboard documentation, data source mapping, and team training for every client to ensure long-term self-sufficiency and reporting accuracy. Skills: Zoho Analytics · Google Looker Studio · Google Analytics 4 · HubSpot CRM · Zoho CRM · Salesforce · Facebook Ads Manager · Google Ads · TikTok Ads · Supermetrics · Google Sheets · n8n · Make (Integromat) · Typeform · Calendly · KPI Dashboard Design · Marketing Attribution · Funnel Analysis · Cohort Reporting · Ad Spend Tracking · Cost-Per-Lead Reporting · Revenue Forecasting · Data Source Integration · Automated Report Delivery · Pipeline Analytics, slack integration, jobber