
Mustafa
YOUR GO TO CRM EXPERT
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
Senior AI Automation Engineer
LinkedIn • Freelance
Jan 2024 - Present • 2 yrs 5 mos
A fast-growing enterprise AI consultancy needed a specialized automation engineer capable of deploying production-ready AI automation systems across healthcare, fintech, and SaaS clients. The challenge was connecting fragmented business systems while maintaining enterprise-grade security and compliance. Technical Execution AI Automation Architecture: Designed scalable AI automation platforms using n8n automation, OpenAI automation, Claude Code, and custom workflow automation frameworks. Agentic Workflow Development: Built AI agent development systems capable of autonomous lead qualification, customer support automation, and operational decision-making. Enterprise Integration: Developed API integration, webhook automation, CRM automation, and backend automation systems connecting HubSpot, Salesforce, Airtable, and Notion. Business Process Optimization: Automated critical operations through workflow automation, reducing manual workloads across multiple business units. Key Skills: AI automation, workflow automation, n8n expert, AI agent development, API integration, CRM automation, business automation
Automation Consultant
Upwork • Freelance
May 2023 - Dec 2023 • 7 mos
A European logistics technology company required intelligent workflow automation solutions to streamline supply chain operations and customer communications across multiple countries. Technical Execution Workflow Engineering: Developed advanced n8n workflows, Make automation systems, and Zapier automation solutions for enterprise operations. CRM Automation: Implemented Salesforce automation and GoHighLevel automation systems to manage lead pipelines and customer lifecycle workflows. Data Automation: Built ETL automation pipelines and data sync automation processes for real-time operational visibility. Customer Engagement Automation: Integrated WhatsApp automation, SMS automation, and email automation systems to improve customer response rates. Key Skills: n8n automation, workflow automation, Make automation, Zapier expert, CRM automation, ETL automation
AI Automation Specialist
LinkedIn • Freelance
Oct 2022 - May 2023 • 7 mos
A venture-backed SaaS accelerator needed an AI automation specialist to deploy intelligent systems across portfolio companies focused on sales, support, and operational efficiency. Technical Execution AI Agent Systems: Built AI agents and AI chatbot solutions using OpenAI API, Claude API, and advanced prompt engineering techniques. Agentic Workflows: Designed autonomous AI workflows capable of customer support automation, lead generation automation, and appointment scheduling. Data Infrastructure: Implemented webhook automation, API automation, and business process automation systems connecting multiple SaaS platforms. Operational Automation: Developed custom automation systems to eliminate repetitive tasks and improve business scalability. Key Skills: AI automation, AI agents, AI chatbot, OpenAI automation, webhook automation, business process automation