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Fiverr Pro
Italiano
$
USD
Muzamil
@muzamilbuilds
FullStack Developer
India
Telugu, Hindi, Inglese
Chi sono
I build practical web applications and AI-powered tools that help businesses streamline workflows and reduce repetitive tasks. I work with JavaScript, Python, AI integrations, API connections, and web application troubleshooting.
My services are:
• AI-assisted development and code debugging
• Simple AI workflow automation
• Lead management dashboards and business tools
• Web development and troubleshooting
• API integrations and application improvements
I focus on understanding your needs, delivering practical solutions, and testing the results. Let's turn your idea into a working solution!
Competenze
Muzamil
offline •
Consulta i miei servizi
Siti Web e software IA
I will build ai automation tools and web applications
Esperienza lavorativa
IT Support Analyst
HCL Enterprise • Full time
May 2025 - Present • 1 yr 5 mos
- Resolved 450+ incidents per quarter spanning Microsoft 365, Outlook, Active Directory and VPN/proxy in ServiceNow, holding 95% SLA compliance through ITIL 4 triage and escalation. - Closed 80% of cases at L1 without escalation by guiding users step by step through password resets, account lockouts, MFA registration and Outlook/Teams fixes. - Cut repeat tickets by ~20% through root-cause analysis of recurring sign-in and endpoint failures, backed by 15+ knowledge-base articles and how-to guides. - Lowered the reopen rate by 15% by writing thorough notes, sharing status updates and following up until users confirmed the fix.
