Syed M Ahmed

Data Scientist

Ernst Young - EY • Full time

Apr 2022 - Present • 4 yrs 1 mo

• OCR for Text Detection: Developed an end-to-end solution for instant verification of text images, including data labeling and key point detection using RNN with a CTC layer. • Conversational Chatbot for RPA team using large language models (LLMs) along with extensive prompt engineering for querying and responses. The app was deployed for business use. • Sentiment Analysis and Classification of Customer Service Emails: Implemented a sentiment analysis and classification solution to better understand customer service experiences through call center email exchanges • Lead project related to web development for better utilization and scheduling of RPA bots • Data Lake and ETL Operations: Designed and developed ETL pipelines to extract, transform, and load data from various sources • Data analysis and data manipulation operations using Scala and Pyspark.