The Solu Softic

IT Manager & Admin

Hair Transplant Institute • Full time

Aug 2024 - Present • 2 yrs 1 mo

IT Manager & Administrator As an IT Manager & Administrator, I am responsible for managing the organization’s IT infrastructure, systems, networks, software, hardware, and day-to-day technical operations. I ensure that technology resources remain secure, reliable, efficient, and available to support business activities. Key Responsibilities: * Manage and maintain IT infrastructure, networks, servers, and systems * Configure and troubleshoot computers, printers, IP phones, and other IT equipment * Manage user accounts, permissions, email, domains, hosting, and cloud services * Monitor network performance, security, backups, and system availability * Install, configure, and maintain operating systems and business software * Troubleshoot hardware, software, network, and connectivity issues * Manage website, hosting, cPanel, DNS, SSL, and related services * Implement IT security practices, access controls, and data protection measures * Maintain IT documentation, inventory, licenses, and technical records * Coordinate with vendors, service providers, and technical support teams * Provide technical support and guidance to staff * Manage IT projects, upgrades, installations, and technology improvements * Ensure smooth day-to-day IT operations and minimize system downtime I focus on maintaining a secure, organized, reliable, and efficient IT environment while supporting employees and business operations through effective technology management.