Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Fernando O.
@nando_odonnell
Brazilian Ecommerce and Customer Support
Brasile
Portoghese
Chi sono
Hi, I'm Fernando, a Brazilian professional with practical experience in e-commerce, marketplaces, and customer support. I help businesses serve Brazilian customers through chat, email, WhatsApp, social media, and marketplace messages. I can assist with order tracking, after-sales support, exchanges, returns, complaints, product listings, and routine e-commerce tasks. I have experience with Mercado Livre, Nuvemshop, Amazon Brazil, Canva, CapCut, spreadsheets, and AI tools. Portuguese is my native language, and I communicate with international clients in writing.
Competenze
Fernando O.
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will provide brazilian portuguese ecommerce customer support
Portfolio
Esperienza lavorativa
E-commerce Operations and Customer Support Specialist
Mercado Libre • Lavoratore autonomo
Jan 2025 - Present • 1 yr 7 mos
Responsible for daily e-commerce and marketplace operations, including customer support, order tracking, after-sales service, exchanges, returns, complaints, product listings, inventory control, and sales support. I also use spreadsheets, Canva, CapCut, automation, and AI tools to organize processes, create content, improve listings, and increase operational efficiency.
