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naota_

Nao Ota

@naota_

Japanese English Virtual Assistant and Client Communication Support

Giappone
Giapponese, Inglese, Cinese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I’m Nao, a Japan based virtual assistant with experience in project coordination, client communication, and customer success. I have worked in retail management, IT project management, and SaaS customer success. I can support Japanese and English email communication, chat replies, research, data entry, scheduling, documentation, and admin tasks. I am detail oriented, organized, and reliable. I speak Japanese, English, and Chinese, and can help businesses that need support related to Japan or Japanese speaking customers.... Continua a leggere

Competenze

n
naota_
Nao Ota
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza generale
I will be your japanese virtual assistant for admin tasks
A partire da15 USD / progettoMaggiori dettagli
Messaggistica ed email
I will handle japanese email and customer communication
A partire da20 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Customer Success Specialist

SaaS • Full time

Mar 2025 - Present • 1 yr 2 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.