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nataliaandrade1

Yenifer A

@nataliaandrade1

Bilingual Customer Service Agent Virtual Assistant

Spagna
Spagnolo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a bilingual customer service agent with experience in call centers providing support via phone, chat, and email. I specialize in resolving incidents and meeting quality KPIs while utilizing tools like Excel, Canva, and WhatsApp Business. I am a responsible and organized professional with a background in nursing and direct patient care.... Continua a leggere

Competenze

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nataliaandrade1
Yenifer A
offline • 

Consulta i miei servizi

Messaggistica ed email
I will be your spanish english customer support assistant
A partire da10 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Teleperformance

Bilingual Call Center Agent

Teleperformance • Full time

Jun 2025 - Jan 2026 • 7 mos

Provided customer service via phone, chat, and email in both English and Spanish. Managed incident resolution, handled technical support cases, and consistently met quality objectives and key performance indicators (KPIs).