Neeha

E-Commerce Manager

Sep 2025 - Present • 8 mos

I manage and optimize e-commerce stores, specializing in Shopify, Amazon, eBay, Etsy, and Walmart. My responsibilities include product listing, inventory management, Shopify SEO, PPC campaigns, and customer support, ensuring smooth operations and excellent customer experiences. I focus on driving sales growth, improving search visibility, and streamlining workflows. By analyzing performance metrics and implementing best practices, I help store owners achieve their business goals efficiently. I pride myself on delivering accurate, reliable, and timely services that enhance store performance and customer satisfaction.

Shopify Customer Support

Mar 2025 - Present • 1 yr 2 mos

I provide dedicated Shopify customer support services, helping e-commerce businesses maintain excellent communication with their customers. My work includes responding to inquiries, resolving issues efficiently, managing order tracking, and providing a smooth post-purchase experience. I ensure high customer satisfaction by handling queries with professionalism and timely responses. Additionally, I assist with product listing, inventory updates, data entry, and Shopify SEO, ensuring stores operate efficiently and stay optimized for growth. I pride myself on accuracy, reliability, and helping clients increase customer retention and streamline store operations.