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nekox1

Shane

@nekox1

Chinese Customer Support Specialist and Mandarin Virtual Assistant

Cina
Cinese, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I'm a native Chinese speaker based in Thailand (UTC+7), helping businesses serve Chinese-speaking customers. You forward messages and I write natural Chinese replies, or I go online during agreed hours via email, chat, or social media. I respond within 12 hours - I don't promise 24/7 online, but I promise clear communication and on-time delivery. My time zone covers China daytime, Europe morning, or US evening. Let's start with a small test order.... Continua a leggere

Competenze

n
nekox1
Shane
offline • 
Tempo di risposta medio: 29 ore

Consulta i miei servizi

Messaggistica ed email
I will provide dedicated chinese assistant for support, data, coding and ai

Portfolio

Esperienza lavorativa

Self-Employed_/ Freelance

Self-Employed / Freelance

Lavoratore autonomo • 11 yrs 9 mos

Game Planning & Customer Service

Jan 2019 - Present • 7 yrs 10 mos

Game planning and customer service for Southeast Asian markets. Led a 12-person support team, turning recurring complaints into SOPs and playbooks. Designed game concepts, rules and product plans for multiplayer games.

Housing Designer & Sales Representative

Jan 2016 - Jan 2019 • 3 yrs

Housing design, real estate sales, customer service and promotion. Skilled at analyzing customer psychology and assessing negotiation limits to close deals and handle complaints.

Grilled Fish Restaurant Owner

Jan 2017 - Dec 2017 • 11 mos

Owned and operated a grilled fish restaurant. Managed daily operations, customer service, staff and promotions. Known for reliable service and attention to detail.