
Stevan Nesic
Competenze

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Esperienza lavorativa
Site Reliability Engineer
NCR • Full time
Aug 2024 - Present • 1 yr 9 mos
I lead and coordinate resolution of major production incidents, providing proactive monitoring and L1–L2 operational support across complex, distributed systems. I have experience managing and automating 350+ virtual machines, improving uptime, reducing operational overhead, and streamlining workflows. - Incident & Reliability Management - Major incident coordination (ServiceNow, Jira) Root cause analysis & post-incident improvements Proactive monitoring to minimize downtime - Cloud & Infrastructure Expertise - Azure, GCP, AWS VM scaling, system provisioning, performance tuning Infrastructure changes to improve reliability and cost efficiency - Automation & DevOps - Automation with Rundeck, ArgoCD, GitHub Actions Infrastructure as Code using Terraform & Chef CI/CD pipelines and release support - Monitoring & Observability - AppDynamics, Grafana, Dynatrace, Splunk Alerting optimization and system health tracking - Databases & Operations - Database backups, replications, patching Version upgrades, certificate management, access control SQL and SSMS experience