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nickmobley296

Nicholas M

@nickmobley296

Lead Field Service Engineer

Stati Uniti
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a results-driven IT professional with over 10 years of experience in data center operations, systems administration, and enterprise IT support. I am skilled in VxRail, VMware, and network security, with a proven ability to manage large-scale infrastructure projects for enterprise and federal clients under active Secret clearance.... Continua a leggere

Competenze

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nickmobley296
Nicholas M
offline • 

Consulta i miei servizi

Sviluppo di chatbot IA
I will set up missed call text back and review automation for your business
Integrazioni IA
I will build an ai voice receptionist that answers calls for your business

Esperienza lavorativa

Senior Lead Field Service Engineer

Unisys • Full time

Jun 2022 - Present • 4 yrs 4 mos

Provide enterprise and federal client support across data center operations. Lead infrastructure projects including server deployments, VPN setup, and hardware refresh. Manage migrations and structured cabling projects. Support Office 365, mobile device management, and ServiceNow ticketing for mission-critical systems under active Secret clearance.

Asurion

Lead Technical Support Engineer

Asurion • Full time

Sep 2018 - Oct 2022 • 4 yrs 1 mo

Delivered enterprise-level support for mobile devices, network connectivity, and escalated issues. Resolved high-severity technical incidents and guided clients through troubleshooting. Trained technical staff to improve efficiency and service delivery.