Kiersten

Executive Resume Writer

Career Asset Studio

Jul 2013 - Present • 13 yrs 2 mos

✓ Provide professional resume/cover letter/LinkedIn profile writing and editing services to job candidates and staffing firms, as well as business writing consulting to NE Ohio companies. ✓ Design marketing white papers, press releases, and web copywriting for executive search firm. ✓ Boost sales 25% each year through website, job fairs, Google reviews, referrals, and networking. ✓ Featured as a breakout speaker at national conference event in Seattle to roughly 200 attendees. ✓ Coordinated in-person training sessions for writing workshops at hotels and libraries. ✓ Recruited, interviewed, and hired team of four subcontractors; provided orientation training and delegate projects to team; use cloud-based platforms like OneDrive and 17hats CRM/productivity software to track projects and calendars; audit all projects for quality to ensure KPIs are met. ✓ Won contract to provide week-long resume and interview coaching to 50-75 total students at a private school; provided in-person sessions on resume/cover letter writing and mock interviews. ✓ Develop and facilitate custom professional development writing programs for 200+ participants annually—in person, MS Teams, or Zoom—using both PowerPoint slide decks and interactive technology platforms to increase engagement to 100%; invoice all contracts and manage P&L. ✓ Coach candidates in applicant tracking system (ATS) compatible resumes, including those in entry-level, mid-management to senior-level, and military veterans transitioning to civilian work. ✓ Automate complex workflows; spearheaded two major projects to set up CRMs for companies. ✓ Spearheaded two major projects to set up CRM for companies—automating complex workflows. ✓ Created 20+ appointment types in Acuity Scheduling software allowing clients to schedule appointments, sales calls, and meetings complete with ability to accept online payments.