Akansha

RPA Solution Architect

American Express

Oct 2021 - Present • 4 yrs 7 mos

Leading enterprise-scale automation initiatives and delivering intelligent automation solutions using UiPath technologies. Architecting scalable RPA frameworks and reusable components aligned with security, compliance, and enterprise governance standards. Managing automation lifecycle including solution design, development, deployment, monitoring, and production support. Worked extensively with UiPath AI Center, Document Understanding, Orchestrator, APIs, cloud integrations, and advanced automation frameworks. Collaborating with business leaders, process owners, and technical teams to drive automation strategy and digital transformation initiatives. Handling complex integrations with ERP systems, third-party platforms, databases, and cloud services such as Azure/AWS. Leading development teams, conducting technical reviews, mentoring developers, and ensuring delivery quality across projects. Driving process optimization initiatives to improve operational efficiency, reduce manual effort, and increase business scalability. Supporting CoE activities including governance setup, best practices implementation, effort estimation, and automation roadmap planning.

Senior UiPath Developer

NTT DATA

Aug 2017 - Oct 2021 • 4 yrs 2 mos

Designed and developed end-to-end enterprise automation solutions using UiPath REFramework and Orchestrator. Worked on complex automation involving web applications, desktop systems, ERP tools, Outlook integration, APIs, and SQL databases. Implemented robust exception handling, logging mechanisms, queue management, and retry strategies for scalable automation. Led requirement gathering sessions with stakeholders and translated business requirements into technical automation solutions. Integrated OCR and Document Understanding capabilities for invoice processing, document extraction, and validation workflows. Conducted code reviews, mentored junior developers, and ensured adherence to RPA development standards and best practices. Participated in Agile/Scrum ceremonies, sprint planning, UAT support, and production deployments. Improved bot performance and optimized existing workflows to reduce processing time and operational effort.

Software Engineer

Infosys

Feb 2014 - Aug 2017 • 3 yrs 6 mos

Worked on automation projects using UiPath for repetitive business processes. Developed attended and unattended bots for tasks such as data entry, Excel processing, PDF extraction, email handling, and web automation. Assisted senior developers in workflow design, testing, debugging, and deployment activities. Worked with selectors, variables, arguments, exception handling, and reusable components in UiPath Studio. Performed bot monitoring and provided basic production support for deployed automations. Collaborated with business users to understand manual processes and identify automation opportunities. Maintained process documentation, SOPs, and test cases for automation projects.