n
noxia_systems

Javito

@noxia_systems

Senior Application Performance Management Support Engineer

Spagna
Spagnolo, Inglese, Catalano
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Senior Support Engineer in Application Performance Management with experience in providing expert solutions to clients globally. I have a background in investigating and resolving complex issues, as well as creating technical documentation.... Continua a leggere

Competenze

n
noxia_systems
Javito
offline • 

Consulta i miei servizi

Assistenza tecnica
I will audit your web application for security vulnerabilities
A partire da35 USD / progettoMaggiori dettagli
Integrazioni IA
I will design a custom ai multi agent system for your business
A partire da150 USD / progettoMaggiori dettagli

Esperienza lavorativa

IBM

Support Engineer in Modeling Tools

IBM • Full time

Jun 2007 - Dec 2009 • 2 yrs 6 mos

Provide expert and creative solutions to user problems internationally in IBM modeling and architecture systems tools (IBM TAU, IBM System Architect, IBM Rhapsody). Investigate, resolve and respond to complex problems via telephone, email, remote sessions and manage escalations in high pressure situations. Analysis of logs, troubleshooting, lab recreation and creation of Technical Documents