Oana

Business and Training Consultant at Eleveo

Elevio • Full time

Jul 2023 - Present • 3 yrs 1 mo

• Customer Demos : I prepare the custom scenarios in demo environment and deliver product demonstrations to prospective clients, showcasing software capabilities and addressing specific business needs, resulting in the conversion of demos into paid contracts or long term cooperation with external partners. • Proof of concept preparation & business consulting : I prepare and deliver presentations on Automated Quality Management and Workforce Management solutions to prospective customers and partners ensuring they understand how the solution addresses their requirements. • Request for proposals : In alignment with sales directors, external partners and technical consultants I prepare the responses to the requests for proposals. • Training Delivery & Curriculum Development: Designed and executed tailored training agendas and curriculums aligned with client needs, enhancing user engagement and skill acquisition. • Content Creation for LMS: Played a pivotal role in implementing a new Learning Management System (LMS) by developing detailed video and written content, processes, and workflows to streamline training delivery. • Cross-Functional Collaboration: Partnered with the product development team to prioritize and implement customer-driven enhancements, aligning product evolution with end-user requirements. • Consultative Approach: Provided expert consulting services on Quality Management and Workforce management to help organizations optimize software utilization and business effectiveness, leading to a higher product adoption and satisfaction.