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Clinical Applications Support Analyst
Freelancer.com
Jan 2024 - Present • 2 yrs 6 mos
NYC Health + Hospitals Provide enterprise-level technical support for healthcare staff across multiple clinical and business applications. Troubleshoot hardware, software, Microsoft 365, Active Directory, VPN, network connectivity, printers, and end-user issues. Manage support tickets, resolve technical incidents, assist with application deployments, and maintain a high standard of customer service in a fast-paced healthcare environment.