O Kodzis

Virtual Assistant & Business Assistant

Self employed / Freelance • Lavoratore autonomo

Jul 2024 - Present • 2 yrs 3 mos

I help busy entrepreneurs, small business owners, and professionals reclaim 15+ hours weekly by handling their inbox chaos, calendar management, content creation, and data tasks—so they can focus on growing their business. WHAT I DELIVER FOR YOU: ✅ Inbox & Calendar Management • Organize email inboxes, manage appointments, coordinate meeting schedules • Ensure no important messages or deadlines slip through ✅ Content Creation & Marketing Support • Create social media content, schedule posts, manage engagement • Design marketing visuals (logos, graphics, presentations) using Canva & Adobe Creative Suite ✅ Data Analysis & Reporting • Build Power BI dashboards, analyze data in Excel, query MySQL • Prepare reports, presentations, and documents with Python for light automation ✅ Project & Task Coordination • Track project timelines, manage tasks in Trello/Notion • Coordinate communication between team members, vendors, clients ✅ Administrative & Customer Support • Handle online research, data entry with precision • Provide customer support via email/chat • Maintain digital organization systems, track inventory, organize files ✅ AI Automation Advantage: • I leverage Zapier AI to build custom workflows that automate your repetitive tasks. CLIENT IMPACT: • Reduced client's weekly admin workload by 20+ hours • Created automated workflows that saved 5-10 hours/week • Built marketing content that increased engagement 30% TOOLS I MASTER: 📧 Email & Calendar: Gmail, Outlook, Google Calendar, Calendly 📊 Data & Analytics: Power BI, Excel, MySQL, Python 🎨 Design & Content: Canva, Adobe Illustrator, Photoshop, InDesign, After Effects, CapCut 📝 Documents: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Gmail) 💼 Business Tools: Notion, Slack, Zoom, Trello, Zoho CRM, HubSpot 🤖 Automation: Zapier (AI-powered workflow automation), AI Automation, Workflow Automation

Back Office & Customer Service Manager

Legrand • Full time

Jul 2022 - Jul 2024 • 2 yrs

Managed back-office operations, customer service activities and administrative processes in a professional business environment. Coordinated daily workflows, supported team performance and ensured accurate documentation and effective communication across business functions. Key responsibilities: - Coordinated administrative and back-office operations. - Managed customer service processes and supported customer satisfaction. - Supervised and coordinated a team of five employees. - Maintained accurate business records and documentation. - Supported internal communication, reporting and process improvement. - Helped streamline workflows to improve operational efficiency.