
Olivia M
Business Automation Specialist, GoHighLevel, Odoo, Vapi And Carrd
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Esperienza lavorativa
Business Automation & Digital Systems Specialist
Freelancer • Lavoratore autonomo
Mar 2021 - Present • 5 yrs 6 mos
Business Automation & Digital Systems Specialist I specialize in building and improving digital systems that help businesses manage leads, customers, operations, and online experiences more efficiently. My work covers GoHighLevel CRM setup, sales pipelines, workflow automation, lead follow up, Vapi Voice AI systems, Odoo ERP configuration, inventory and sales tracking, payment automation, and third party integrations. I also design and redesign Carrd websites and landing pages focused on presenting businesses professionally and guiding visitors toward clear actions. Where needed, I work with WordPress and other website systems to create practical digital solutions that support business goals. My approach is not simply to install tools or create attractive pages. I look at how the different parts of a business work together and build systems that reduce manual tasks, improve organization, and create smoother customer journeys. I can work with new setups or improve existing systems that are not performing as expected. I value clear communication, attention to detail, reliable delivery, and solutions that clients can understand and manage after completion.