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Chi sono
Application Support Engineer with experience in supporting business-critical applications in production environments. Responsible for monitoring application health, troubleshooting incidents, analyzing logs, and ensuring system availability and performance. Skilled in Linux/Unix, SQL/MySQL, batch job monitoring, incident management, problem management, and release support. Experienced in working with cross-functional teams to investigate production issues, perform root cause analysis, and implement preventive measures. Proficient in ITIL processes, ServiceNow ticket handling.... Continua a leggere