Lutfi P

General Admin - Tenant Relations - Trinity Tower

Office Freedom • Full time

Sep 2023 - Present • 2 yrs 8 mos

Manage end-to-end tenant relations and general administrative support, ensuring smooth daily property operations Handle tenant requests related to access cards, parking, work permits, overtime, and building services with clear and timely communication Prepare, distribute, and archive official memos, letters, agreements, and administrative documents for both tenants and vendors Perform administrative reconciliation for tenant and vendor services to ensure data accuracy and proper documentation Manage vendor invoices, including verification, recording, and coordination for payment processing Compile and submit monthly operational reports (access cards, parking activity, guest logs, overtime usage, complaints, and attendance) Maintain and update tenant and vendor databases for reporting and operational reference Process employee and vendor attendance records, including monthly recap for operational and administrative needs Support billing administration such as overtime charges, service charges, base rent, penalties, and related service invoices Coordinate daily operations with reception, security, parking, cleaning, engineering teams, and external vendors to resolve issues efficiently