Mark Ochuko

Automation Pro

Flow Software • Part time

Nov 2025 - Present • 6 mos

The company struggled with disconnected tools, inconsistent lead tracking, and low conversion rates across their marketing funnel, leading to missed opportunities and revenue loss. I analyzed their customer journey, implemented a fully integrated automation system, and streamlined their processes, resulting in improved lead response time, higher conversion rates, and more efficient operations. Based on customer journey flows, I designed and implemented seamless integrations across multiple platforms including: Ads platforms: Facebook Ads Manager, Instagram Ads, Google Ads, YouTube Ads, TikTok Ads Manager, LinkedIn Ads, Twitter Ads, Pinterest Ads, Snapchat Ads, Reddit Ads, Quora Ads, Taboola, Outbrain, Bing Ads, Amazon Advertising, Alibaba Ads, Baidu Ads, Yandex Ads, VK Ads, LINE Ads, WeChat Ads, Naver Ads, Criteo, AdRoll, StackAdapt Forms platforms: Typeform, Jotform, Google Forms, Microsoft Forms, Wufoo, Formstack, Paperform, Cognito Forms, Zoho Forms, HubSpot Forms, Tally, Formsite, 123FormBuilder, SurveyMonkey, Qualtrics, Alchemer, Heyflow, Leadformly, ConvertBox, OptinMonster, Pabbly Form Builder, FormKeep, Netlify Forms, Airtable Forms, ClickFunnels Forms CRM platforms: HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, Monday CRM, ClickUp CRM, GoHighLevel, Keap, ActiveCampaign CRM, Nimble, Insightly, Copper, Capsule CRM, SugarCRM, SuiteCRM, Odoo CRM, Bitrix24, Agile CRM, Less Annoying CRM, Vtiger, Apptivo, Close CRM, Zendesk Sell, Kylas CRM Email marketing platforms: Mailchimp, ActiveCampaign, Klaviyo, Brevo, GetResponse, ConvertKit, AWeber, Drip, MailerLite, Moosend, Omnisend, Campaign Monitor, Benchmark Email, SendGrid, Elastic Email, Mailjet, Zoho Campaigns, HubSpot Email Marketing, Keap Email, Ontraport, SendPulse, Mailgun, Amazon SES, Constant Contact, iContact Booking platforms: Calendly, Acuity Scheduling, Setmore, SimplyBook.me, Booksy, Appointy, Square Appointments, 10to8, YouCanBook.me, Zoho Bookings, Microsoft Bookings, HubSpot Meetings

CRM/AUTOMATION SPECIALIST

Nexx Unlimited • Freelance

Sep 2025 - Mar 2026 • 6 mos

The company struggled with disconnected tools, inconsistent lead tracking, and low conversion rates, leading to missed opportunities and revenue loss. I rebuilt their customer journey by integrating systems and automating workflows, improving response time, increasing conversions, and streamlining operations across multiple channels. Built and optimized full-stack integrations across: Ads: Facebook Ads Manager, Google Ads, LinkedIn Ads, TikTok Ads Manager, YouTube Ads, Pinterest Ads, Snapchat Ads, Twitter Ads, Taboola, Outbrain, Criteo, AdRoll, Amazon Advertising, Bing Ads, Baidu Ads Forms: Typeform, Jotform, Google Forms, Microsoft Forms, Formstack, Paperform, Wufoo, Cognito Forms, Zoho Forms, HubSpot Forms, Tally, SurveyMonkey, Qualtrics, Leadformly, Heyflow CRM: HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, Monday CRM, ClickUp CRM, GoHighLevel, Keap, ActiveCampaign CRM, Copper, Bitrix24, Odoo CRM, Capsule CRM, Close CRM Email: Mailchimp, ActiveCampaign, Klaviyo, Brevo, GetResponse, ConvertKit, AWeber, Drip, MailerLite, Moosend, Omnisend, SendGrid, Mailjet, Zoho Campaigns, HubSpot Email Marketing Booking: Calendly, Acuity Scheduling, Setmore, SimplyBook.me, Appointy, Square Appointments, YouCanBook.me, Zoho Bookings, Microsoft Bookings, Doodle, HubSpot Meetings, Reservio, Picktime, Booksy, 10to8 Automation: Zapier, Make, n8n, Pabbly Connect, Workato, Tray.io, IFTTT, Microsoft Power Automate, Integrately, Parabola, Zoho Flow, Pipefy, Process Street, UiPath, Node-RED Accounting: QuickBooks, Xero, Wave, FreshBooks, Zoho Books, Sage, Odoo Accounting, FreeAgent, ZipBooks, Manager.io, Akaunting, GnuCash, Exact Online, Debitoor, Holded Payments: Stripe, PayPal, Flutterwave, Paystack, Square, Adyen, Wise, Payoneer, Razorpay, Alipay, WeChat Pay, M-Pesa, Skrill, PayU, Worldpay Communication: Slack, Microsoft Teams, Zoom, Google Meet, WhatsApp Business, Telegram, Discord, Twilio, RingCentral, Intercom, Drift, Crisp, Tawk.to, Help Scout, Zendesk Chat

AI Automation Specialist

Scale For Impact • Freelance

Jan 2026 - Mar 2026 • 2 mos

The company faced inconsistent lead flow, manual follow-ups, and poor conversion across their sales funnel, limiting their ability to scale revenue. I restructured their customer journey by implementing automated funnels and integrating their core systems, resulting in faster lead nurturing, improved conversion rates, and a more scalable, data-driven marketing process. Built and optimized end-to-end integrations across: Ads: Facebook Ads Manager, Google Ads, TikTok Ads Manager, LinkedIn Ads, YouTube Ads, Bing Ads, Pinterest Ads, Snapchat Ads, Twitter Ads, Taboola, Outbrain, Criteo, AdRoll, Amazon Advertising, Baidu Ads Forms: Typeform, Jotform, Google Forms, Microsoft Forms, Formstack, Paperform, Wufoo, Cognito Forms, Zoho Forms, HubSpot Forms, Tally, Formsite, SurveyMonkey, Qualtrics, Leadformly CRM: HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, Monday CRM, ClickUp CRM, GoHighLevel, Keap, ActiveCampaign CRM, Copper, Capsule CRM, Odoo CRM, Bitrix24, Close CRM Email: Mailchimp, ActiveCampaign, Klaviyo, Brevo, GetResponse, ConvertKit, AWeber, Drip, MailerLite, Moosend, Omnisend, Campaign Monitor, SendGrid, Mailjet, Zoho Campaigns Booking: Calendly, Acuity Scheduling, Setmore, SimplyBook.me, Booksy, Appointy, Square Appointments, 10to8, YouCanBook.me, Zoho Bookings, Microsoft Bookings, HubSpot Meetings, Doodle, Reservio, Picktime Automation: Zapier, Make, n8n, Pabbly Connect, Workato, Tray.io, IFTTT, Microsoft Power Automate, Integrately, Parabola, Process Street, Pipefy, Zoho Flow, Node-RED, UiPath Accounting: QuickBooks, Xero, Wave, FreshBooks, Zoho Books, Sage, Kashoo, Odoo Accounting, FreeAgent, ZipBooks, Manager.io, Akaunting, GnuCash, Exact Online, Debitoor Payments: Stripe, PayPal, Flutterwave, Paystack, Square, Authorize.net, Adyen, Wise, Payoneer, Razorpay, Alipay, WeChat Pay, M-Pesa, Skrill, PayU Communication: Slack, Microsoft Teams, Zoom, Google Meet, WhatsApp Business, Telegram, Discord, Twilio, RingCentral, Intercom, Drift, Crisp, Tawk