Onur O

Project Manager

HubX • Full time

Mar 2025 - Present • 1 yr 2 mos

• Owning end-to-end delivery of product-led and MVP-based projects, from discovery to release • Acting as Scrum Master, facilitating sprint planning, daily stand-ups, retrospectives, and backlog refinement • Managing project execution and tracking in Jira, ensuring visibility, prioritization, and timely delivery • Defining, managing, and coordinating remote configuration setups and integrations to enable flexible product experimentation • Conducting FTUX, funnel, and behavioral analyses to improve onboarding and early user experience • Contributing to in-product content and UX copy to support learning and engagement flows • Performing competitor, market, and feature analyses to inform product strategy • Leading cross-functional delivery of AI-driven initiatives, including chatbot, learning, Text-to-Speech (T2S), and image generation projects • Leveraging data analysis to validate product decisions, measure impact, and guide prioritization • Ensuring strong stakeholder alignment while balancing business impact, technical feasibility, and user value

Customer Success & Business Analyst

SCW.AI • Full time

Oct 2023 - Mar 2025 • 1 yr 5 mos

• Analyzing customer pain point via robust data-driven analytics methods to provide optimized SaaS experience. • Lead customer meetings and create value for customers in terms of efficiency via Digital Factory. • Coordinating teams to resolve customer complaints and complete customer requests. • Documenting, analyzing and visualizing customer data via robust analysis tools such as SQL and Excel to impact business decisions. • Developing Help Desk Service project in Jira and onboarding more than 20 clients. • Analyzed 3 CRM tools (Salesforce, Zoho and Planethat) in detail to contribute the decision of deployment. • Developing onboarding project plans via Smartsheets and Jira, managing the project from start to end. • Contributing to create custom reports for pharma customers and increased changeover report usage by 35%.

Planning Engineer

Eldor Corporation • Freelance

Apr 2022 - Oct 2023 • 1 yr 6 mos

Direct reports to Logistics Manager and General Manager about more than 350 products’ demand and production plan for 4 factories in 3 continents. • Creating long term production plans according to Global Supply Plan and updating the possible demand changes weekly. • Creating short term production and workforce plans, monitoring the outcomes daily. • Did scenario analysis for capacity forecast to understand the demand trends and reduced the forecasted yearly overtime rate by 15% • Developing simulations for detailed material supply, production plan and shipment status and reduced monthly premium shipment rate by 20% • Attending weekly executive meetings to discuss possible planning optimization techniques such as stock management, SAP enhancement, master data updates and logistics projects. • Challenging and building teams for logistics projects and creating KPI reports to support business solutions. • Cut down weekly stock values from 2 million to 1.4 million euros via enhanced data- driven production planning processes. • Collaborating with teams to analyze monthly demand changes and creating possible scenarios to create data-driven insights for stakeholders.