o
operviacrm

Francis

@operviacrm

Restaurant CRM POS Setup Expert Automation Growth Systems

Regno Unito
Inglese, Spagnolo, Francese, Tedesco
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I’m Francis, a results driven freelancer helping businesses streamline operations, increase conversions, and scale efficiently through smart system setups. I’ve worked across industries like eCommerce, real estate, coaching, SaaS, and service based businesses delivering tailored solutions that improve workflows, customer engagement, and revenue growth. My focus is building reliable, scalable systems that support long-term business success and automation. I"M ALWAYS ACTIVE... Continua a leggere

Competenze

o
operviacrm
Francis
offline • 
Tempo di risposta medio: 5 ore

Consulta i miei servizi

Gestione CRM
I will setup eat app touchbistro upserve lightspeed restaurant square restaurants toast
Gestione CRM
I will setup resy os sevenrooms opentable guestcenter spoton deliverect restaurant crm

Portfolio

Esperienza lavorativa

Restaurant POS & Systems Integration Specialist

DiningDonates • Freelance

Nov 2025 - Dec 20251 mo

Delivered full-scale restaurant POS system setup, CRM integration, and workflow automation for a multi-location dining brand. The business required a centralized solution to manage orders, reporting, and customer data across branches. Led the implementation of POS systems, system integration, and data synchronization, ensuring seamless order processing and real-time analytics. Configured automation workflows to improve operational efficiency, reduce manual errors, and streamline daily restaurant operations. Integrated backend systems with customer management tools to enhance customer experience, retention strategy, and marketing automation. Optimized menu structures, reporting dashboards, and performance tracking systems. Resolved key challenges including disconnected tools, inconsistent data flow, and staff adoption by deploying simplified dashboards and structured onboarding processes. Achieved faster order processing, improved operational efficiency, and increased repeat customer engagement through automation and system optimization.

HotelPlanner.com

CRM & Reservation Systems Consultant

HotelPlanner.com • Freelance

Oct 2025 - Nov 20251 mo

Provided CRM setup, reservation system integration, and marketing automation solutions for a premium hospitality brand focused on improving guest experience and retention. Designed and deployed CRM systems, customer relationship management workflows, and booking system integration to centralize guest data and streamline reservations. Implemented automation for email marketing, customer engagement, and lead generation processes. Built structured pipelines for tracking guest interactions, booking history, and revenue insights, enabling data-driven decision-making. Configured system integration and API workflows to ensure seamless communication between reservation platforms and CRM systems. Addressed challenges related to fragmented customer data, manual booking processes, and lack of visibility by creating unified dashboards and automated reporting systems. Delivered improved booking efficiency, enhanced customer experience, and increased repeat reservations through targeted automation and CRM optimization.