Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Paula J.
@paulacusba
VA, Customer Support, Email and Chat Support
Colombia
Inglese, Portoghese
Chi sono
Hi! I'm Paula, a Trilingual Virtual Assistant fluent in Spanish, English, and Portuguese. I help businesses stay organized, improve customer relationships, and increase productivity through customer support, appointment setting, administrative assistance, lead generation, and CRM management. Skilled in Google Workspace, Microsoft 365, Trello, Asana, Notion, and CRM platforms, I deliver reliable, detail-oriented support. My multilingual communication skills help businesses connect with clients and grow internationally.
Competenze
Paula J.
offline •
Tempo di risposta medio: 28 ore
Consulta i miei servizi
Assistenza generale
I will be your trilingual administrative virtual assistant
Successo clienti
I will be your virtual customer service expert
Esperienza lavorativa
Customer service
Amazon • Full time
Oct 2021 - Present • 5 yrs
Customer Support Specialist with over 6 years of experience delivering exceptional customer service in fast-paced environments. Currently supporting Ring customers through Amazon, handling inbound calls, billing inquiries, account assistance, technical troubleshooting, and issue resolution. Skilled at managing customer concerns with professionalism, empathy, and efficiency while maintaining high satisfaction standards. Strong communication, problem-solving, and multitasking abilities, with a proven track record of building positive customer relationships and providing seamless support experiences.
