Paul Andrion

@paulbenedict_a

Customer Service

Filippine
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a BPO professional with progressive experience supporting U.S.-based clients in customer service, technical support, and global HR/payroll operations. I am skilled in resolving complex inquiries, managing payroll and HR processes, and ensuring compliance with U.S. regulations. I am adept at improving workflows and maintaining high client satisfaction.... Continua a leggere

Competenze

p
paulbenedict_a
Paul Andrion
offline • 

Consulta i miei servizi

Trascrizione
I will work tasks like transcripting, subtitling, and captions

Portfolio

Esperienza lavorativa

Transcom

Customer Service Representative

Transcom • Full time

Jun 2023 - Jan 20247 mos

Explained billing statements, resolved disputes, and maintained accurate records. Provided excellent service to U.S. clients, achieving high satisfaction and retention. Streamlined billing communication processes to improve response efficiency.