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pedrolloret215

Pedro L

@pedrolloret215

Writer

Stati Uniti
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a versatile, bilingual professional with over 8 years of experience across technical support, sales, and small-business ownership. I have a proven ability to resolve complex problems, grow revenue through upselling, and lead teams in fast-paced environments while maintaining a strong work ethic.... Continua a leggere

Competenze

p
pedrolloret215
Pedro L
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Scrittura del CV
I will rewrite and optimize your resume and cover letter to beat ats
Descrizione prodotti
I will write SEO product descriptions for your shopify or amazon store

Esperienza lavorativa

Asurion

Technical Support Representative

Asurion • Full time

Jan 2023 - Present3 yrs 6 mos

Provide prompt, courteous, and efficient technical support by phone, assessing and resolving complex technical issues, particularly with personal devices. Leverage call-center technology to track, report, and resolve customer issues in a timely manner. Consistently achieve key performance indicators for call metrics and sales goals. Accurately identify customer needs and effectively upsell relevant products and services.