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ZOHO CRM EXPERT
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Senior Zoho CRM Consultant
Upwork • Freelance
Jul 2025 - Present • 1 yr 1 mo
1. Led end-to-end Zoho CRM implementations for businesses across multiple industries, including real estate, healthcare, consulting, finance, education, construction, and eCommerce. 2. Designed custom sales pipelines, lead management systems, and workflow automations to eliminate manual processes and improve team productivity. 3. Configured Zoho CRM modules, Blueprints, Deluge functions, reports, dashboards, and role-based permissions tailored to unique business operations. 4. Integrated Zoho CRM with third-party applications using Zoho Flow, APIs, Zapier, and Make to streamline data synchronization and business workflows. 5. Delivered CRM audits, user training, data migration, and post-implementation support, helping clients maximize CRM adoption and long-term ROI.