Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Mie N
@piggycat_ja
English to Japanese, Japanese to English Translation
Australia
Giapponese, Inglese
Chi sono
I am a native Japanese speaker who has lived in Australia for over 25 years. I have worked mainly in the IT industry with global companies such as IBM and Red Hat, as well as in the travel (JTB) and apparel (Renown) industries. I have extensive experience handling English business and technical documents and translating them into Japanese for clients. I offer both English–Japanese and Japanese–English translation services and am open to other opportunities where my skills and experience may be a good fit. Please feel free to contact me if you think I could assist with your project.
Competenze
Mie N
offline •
Tempo di risposta medio: 14 ore
Consulta i miei servizi
Traduzione
I will do english to japanese, japanese to english translation
Revisione
I will proofread and edit your japanese text
Esperienza lavorativa
Red Hat
Full time • 11 yrs 7 mos
Senior Customer Support Specialist - Technical
Oct 2018 - Present • 7 yrs 7 mos
Communicate with Red Hat customers regarding technical support issues. Diagnose, troubleshoot, resolve, and escalate issues. Work as part of a collaborative team within Japanese and English speaking regions. Research customer issues and record information in the knowledge base for future use.
Customer Support Specialist / Language Support Specialist (Technical)
Oct 2014 - Oct 2018 • 4 yrs
Communicate with Red Hat customers regarding technical support issues. Diagnosis, troubleshoot, resolve, and escalate issues. Work as part of a collaborative team within Japanese and English speaking regions. Research customer issues and record information in the knowledge base for future use.
Dedicated Resolution Owner
IBM • Full time
Jan 2011 - Jan 2013 • 2 yrs
Experienced to liaise with both technical and non-technical communities within IBM - depending on the nature of the issue that has caused the complaint and to facilitate a successful resolution. Possess a strong business network, and a solid understanding of IBM's processes and technology to negotiate with clients when IBM is not able to provide what they are seeking.
