
Prem Chand
Network Engineer
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Esperienza lavorativa
Resident Engineer
Wateen Telecom Limited • Full time
Oct 2025 - Present • 1 yr
Ensured uninterrupted network operations at Beaconhouse as a Resident Engineer for Wateen Telecom, providing technical support to maintain optimal network performance and service continuity. Monitored and supported managed services through the Cisco Meraki centralized web-based dashboard to help ensure stable and efficient network service delivery. Troubleshoot and monitored network operations across the South region from Beaconhouse Regional Office, Karachi, addressing technical issues in a timely and structured manner. Generated and tracked tickets based on daily customer complaints and technical issues to support prompt resolution and service management.