
Collins
CRM and Automation Specialist
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CRM & Automation Specialist
Freelancer • Lavoratore autonomo
May 2024 - Present • 2 yrs 4 mos
I specialize in CRM setup, automation, workflow design, and third-party integrations for service-based and growing businesses. I configure and optimize platforms including Jobber, ServiceTitan, Workiz, ServiceM8, Houzz Pro, and GoHighLevel. My work includes client and lead management, pipelines, scheduling, estimates, invoicing, forms, email/SMS automation, data migration, and system optimization. I also build business websites, landing pages, sales funnels, and connect CRM systems with tools such as Zapier, Make, APIs, QuickBooks, and Google Workspace. My focus is creating organized, scalable systems that reduce manual work and improve business operations.