
Shofia
Virtual Assistant
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
Private Math and Bahasa Indonesia Tutor
Synergy • Part time
Oct 2025 - Jun 2026 • 8 mos
Deliver customized one-on-one instruction tailored to individual student learning styles and cognitive requirements. Enhanced foundational skills in phonics and numeracy through the application of adaptive teaching methodologies. Monitor and evaluate academic progress, utilizing data-driven insights to foster consistent student improvement. Establish a safe and engaging learning environment, building strong rapport to boost student confidence and performance.
Client Success & Onboarding Specialist
Self Employed • Freelance
Jul 2025 - Jun 2026 • 11 mos
Manage end-to-end client journeys for the Terapi Syukur Tematik Progresif (TSTP) program, overseeing everything from initial consultation to successful onboarding. Achieved an 18% conversion rate (9 out of 50 leads) by implementing a personalized, needs-based consultation strategy. Maintain a 6% warm lead pipeline through strategic follow-ups to ensure long-term growth and conversion opportunities. Act as a primary liaison between participants and the therapy team, ensuring service quality and alignment with participant goals. Provide empathetic client support while maintaining strict professional boundaries to ensure sustainable team operations.