Syed Ali Qasim

Manager IT and Web Application Team Leade

Munawar & Brothers • Full time

Dec 2024 - Present • 1 yr 10 mos

### IT Manager & Software Team Lead **Munawar & Brothers (M&B) — Solid Waste Management Projects** Currently working as an **IT Manager & Software Team Lead at Munawar & Brothers (M&B)**, a company involved in **solid waste management projects executed through competitive bidding and contractual operations**. I am responsible for managing the company's IT operations, software development activities, digital systems, and technology-based operational solutions. I lead the software team in developing and maintaining customized business applications that support waste management operations, field activities, workforce management, reporting, KPI monitoring, and administrative processes. ### Key Responsibilities - Lead and manage the **software development and IT team** - Design, develop, maintain, and improve **web-based business management systems** - Develop customized software solutions for **solid waste management operations** - Manage IT infrastructure, systems, databases, and technical requirements - Develop and maintain **ERP and operational management modules** - Implement systems for **employee management, attendance, transport, operations, KPI tracking, billing, and reporting** - Develop digital solutions for **field operations and supervisory workflows** - Manage **database architecture, data management, security, and system access** - Implement role-based access and administrative controls - Develop automated **reports, dashboards, and operational monitoring tools** - Coordinate with management and operational teams to identify technology requirements - Troubleshoot software, hardware, network, and system-related issues - Lead software testing, deployment, maintenance, and continuous improvements - Support digitalization and automation of manual operational processes - Ensure systems are suitable for both **local and online deployment environments**