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Vanessa
@queenvanessa13
Im a US Healthcare Assistant rockstar
Filippine
Inglese
Chi sono
Quality and Operations leader with extensive U.S. healthcare experience, specializing in building structured, performance-driven offshore BPO operations in the Philippines. I support startups and growing companies with end-to-end setup, QA frameworks, KPI design, compliance alignment, SOP development, and scalable operating models. From strategy to execution, I build data-driven systems that improve performance, ensure HIPAA compliance, and enable sustainable growth.
Vanessa
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza generale
I will be your virtual medical assistant or healthcare assistant
Assistenza generale
I will be your US medical or healthcare virtual assistant
Esperienza lavorativa
Quality Manager
Healthybos Global Corp • Full time
Jan 2018 - Jan 2026 • 8 yrs
Results-driven operations and quality leader with progressive experience from US Healthcare Associate to Quality Manager at Healthybos Global Corp (Knack Global). Over the past several years, I have led end-to-end quality governance across U.S. healthcare accounts, driving performance optimization, compliance adherence (HIPAA), root cause analysis, and continuous process improvement initiatives. I’ve managed cross-functional teams in a remote, high-volume BPO environment, strengthened audit frameworks, improved QA accuracy, reduced defects, and elevated client satisfaction through data-driven decision-making and structured performance management.
