
Rachit S
Professional NEMT Dispatcher and Transportation Coordinator

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Portfolio
Esperienza lavorativa
NEMT Dispatcher | Medical Transportation Dispatching
Make A Way Transport
Aug 2026 - Present • 2 mos
Currently working as a Remote NEMT Dispatcher with Make A Way Transport, coordinating non-emergency medical transportation services across Tennessee, including Knoxville, Nashville, Chattanooga, and surrounding areas. I manage daily trip scheduling, driver assignments, route coordination, trip monitoring, and communication with drivers and patients. I also handle same-day changes, cancellations, driver availability issues, patient no-shows, trip status updates, and other real-time dispatch needs. This role involves managing multiple trips simultaneously, maintaining accurate transportation records, solving scheduling challenges, and coordinating with drivers to help ensure reliable and timely transportation services. My experience includes NEMT dispatching, transportation scheduling, driver coordination, trip management, customer communication, and real-time problem-solving.
Dispatcher
World Trans Medical
Nov 2025 - Apr 2026 • 5 mos
Worked as an NEMT Dispatcher for a medical transportation company serving Los Angeles and Tarzana. I was responsible for coordinating daily transportation schedules, assigning drivers, monitoring trips, communicating with drivers and patients, and keeping trip information accurate and up to date. I handled real-time schedule changes, trip cancellations, driver availability issues, patient no-shows, pickup and drop-off updates, and other day-to-day dispatch challenges. I worked closely with drivers and patients to help ensure transportation services were organized, timely, and running smoothly. This experience strengthened my skills in dispatching, scheduling, customer communication, multitasking, problem-solving, and real-time transportation coordination.
Dispatcher
Wheelchair Transportation and Medical Transportation Services in Florida
Jul 2024 - Nov 2025 • 1 yr 4 mos
Worked as an NEMT Dispatcher for Access, supporting medical transportation operations in Maryland and Jacksonville. My responsibilities included coordinating daily transportation trips, assigning drivers, monitoring pickup and drop-off schedules, communicating with drivers and patients, handling schedule changes and cancellations, and resolving same-day transportation issues. I also assisted with driver availability, trip status updates, patient no-shows, and schedule adjustments to help ensure transportation services operated smoothly and on schedule.