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Connettiti alla tua IA
I will create omnichannel manychat and botpress ai agent to automate customer support
Benhfi
Informazioni su questo servizio
Are repetitive support messages burying your team and hurting sales?
Every hour your business leaves an Instagram DM, Facebook message, or WhatsApp chat unanswered, your customers spend migrating to a competitor. Worse, if your social channels don't sync with your backend website or CRM, buyers get frustrated repeating themselves.
Stop burning out agents and losing sales to slow response times.
I build integrated omnichannel customer support chatbot architectures using ManyChat and Botpress. I create automated workflows that resolve customer problems instantly 24/7, maintaining conversation context even if a user switches apps.
What This Gig Solves:
- Queue Gridlocks: Automate 80% of FAQs (shipping, tracking, returns) instantly.
- Disconnected Apps: Sync Instagram, FB, and WhatsApp into a unified timeline.
- High Overhead: Scale support volume without hiring a massive customer care team.
What is Included:
- Custom conversational logic on ManyChat or Botpress.
- OpenAI/ChatGPT training for dynamic, context-aware answers.
- Live Agent Handoff triggers to ping your human reps.
- CRM/Helpdesk sync (Shopify, HubSpot, Zendesk via Make/Zapier).
Message me now to fix your support funnel!
Scopri di più su Benhfi
Benhfi
AI Workflow Engineer and Generative Automation Expert
- DaNigeria
- Membro danov 2026
- Tempo di risposta medio1 ora
Lingue
Inglese
Welcome! I am an AI Workflow Architect specializing in building high-performance, automated pipelines for ComfyUI and Stable Diffusion. Whether you need to harness the state-of-the-art power of Flux, deploy cinematic video nodes (AnimateDiff, Wan), or train custom LoRAs for consistent characters, I engineer clean, production-ready solutions. I also specialize in technical IT setups on local hardware and cloud GPUs like RunPod, alongside troubleshooting complex Python and node errors. Let’s eliminate interface friction and supercharge your AI creative studio.
FAQ
Will I get banned by Instagram or Facebook for using these bots?
No. I build these systems using ManyChat, which is an officially approved Meta Business Partner. As long as we follow Meta's standard messaging policies (such as the 24-hour response window), your account is completely safe.
Can the chatbot process payments directly inside the chat?
Yes, we can integrate payment gateways like Stripe or PayPal into platforms like ManyChat or WhatsApp, allowing your customers to securely check out without ever leaving the conversation.
Do you offer ongoing maintenance after the gig is delivered?
My packages include a standard post-delivery support window to fix bugs. If you need ongoing updates, AI optimization, and monthly knowledge base maintenance, I offer those via custom monthly retainer contracts.
What languages can the AI chatbot support?
By leveraging OpenAI and Botpress, the AI agent can automatically detect the user's language and respond fluently in over 50+ languages, making it perfect for international businesses.
Can the automated bot check order status for my customers?
Yes. By connecting Botpress/ManyChat to your e-commerce store (like Shopify or WooCommerce) via Make.com, the bot can securely verify a customer's email or order number and pull real-time tracking status.
How secure is the customer data handled by the chatbot?
The data flows strictly through your official platform accounts (ManyChat, Botpress, CRM). I do not store any customer data on my personal servers, ensuring your business stays fully compliant with privacy regulations.
What is the difference between ManyChat and Botpress in this setup?
ManyChat handles the official connection to social media channels (IG, FB, WhatsApp) and structural button flows. Botpress acts as the "brain," using advanced AI to read your documentation and answer open-ended user questions.
Can you build this automation on a platform other than ManyChat or Botpress?
Yes! While ManyChat and Botpress are industry standards, I can also work with alternative tools like Voiceflow, Chatbase, Tidio, or custom Python scripts depending on your infrastructure. Please message me first to discuss.
How long does it take to train the AI agent?
Once you provide your FAQs and business documents, the core technical training takes just a few hours. The remaining time in the delivery window is dedicated to rigorous testing to ensure the bot doesn't hallucinate or give wrong answers.
What happens if I want to make changes to the bot's answers later?
I build these systems to be user-friendly. Upon delivery, I will provide a brief video walkthrough showing you exactly how to update your knowledge base document or adjust simple text responses on your own.
