
Rafael Grando
AI Automation Manager
Competenze

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Esperienza lavorativa
AI Automation & AI Agents Specialist
ChatGPT • Lavoratore autonomo
Jan 2021 - Present • 5 yrs 8 mos
develop and implement AI agents, intelligent chatbots, and business automation solutions focused on customer service, sales, lead qualification, and follow-up. My work includes building advanced workflows with n8n, integrating APIs, Webhooks, WhatsApp, CRM systems, OpenAI, and other AI tools. I also design prompts, knowledge bases, automation logic, and human handoff processes. I have hands-on experience using OpenAI Codex and Claude Code to develop integrations, improve systems, automate processes, and accelerate software development. In addition to AI automation, I have 7+ years of experience managing paid media campaigns across Meta Ads, Google Ads, YouTube Ads, and Taboola Ads.