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Rafatul Zannat Akhi
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Senior Guest Service Associate (Sr. GSA)
WindyTerrace Hotel Cox’s Bazar • Full time
Jun 2022 - Present • 4 yrs 4 mos
Responsible for front office operations, hotel reservations, booking management, check-in and check-out, guest communication, handling guest requests, and providing excellent customer service. Experienced in supporting daily hotel operations and maintaining professional communication with guests.