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Esplora
Fiverr Pro
Italiano
$
USD
Rafi
@rafiahmedawan
IT Support Engineer L1 L2 Support Desktop Network Support VoIP Avaya Special
Pakistan
Francese, Spagnolo, Tedesco, Inglese, Urdu
Chi sono
I am Rafi Ahmed, IT Support Engineer with experience in L1/L2 support, Microsoft Azure, M365, Intune, Entra ID, Virtual Network,rollout laptops of employees, desktop troubleshooting, networking, VoIP systems, and service desk operations.At the Call Center, I supported agents, dispatchers, and field teams by resolving system issues, managing Avaya call center technologies, maintaining switches and firewalls, monitoring servers, and ensuring stable IT operations in a high-pressure environment. I also handled VMware backups, IP assignments, new desk setups, and daily system health reporting.
Competenze
Rafi
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Analisi del prodotto
I will manage amazon product listings with buy box analysis pricing
Creazione lista di potenziali clienti
I will generate niche business leads for cold calling email campaigns
Portfolio
Esperienza lavorativa
Senior Computer Specialist
IT Force • Full time
Dec 2019 - Present • 6 yrs 8 mos
• Maintain and troubleshoot IT hardware including Dell R740, R630, and HP DL380 servers. • Perform daily server backups using PuTTY and WinSCP, ensuring data integrity and recovery readiness. • Administer Avaya CM 10.0, CMS Supervisor R19, ACRA AURA Call Recorder, and Elastix PBX systems for call tracking and performance monitoring. • Perform daily server backups using PuTTY and WinSCP, ensuring data integrity and recovery • Install and configure Windows OS on servers and virtual machines to support enterprise applications. • Create and manage agent profiles, extensions, and access rights via Avaya Site Administrator. • Configure Avaya 1608‑I IP Desk Phones, manage Avaya Session Manager, and deploy One‑X Agent R2 for call center operations. • Set up and support MicroSIP softphone applications for VoIP communication in telecom and emergency call center environments. • Operate and manage Hikvision iVMS surveillance systems to ensure workplace security and compliance.
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Consiglia a un amico
- Servizio conforme alla descrizione
1-1 di 1 recensioni
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Più rilevante
zvirozenb
Israele
he gave me what i asked him
50 USD
Prezzo
2 giorni
Tempo
Risposta del venditore
Utile?
