Rahid Hassan

AI Agent & Voice Automation Developer

Fiverr • Freelance

Dec 2024 - Present • 1 yr 8 mos

I build production-ready AI agents that answer phones, qualify leads, and run business workflows — so my clients never miss a customer again. My specialty is voice AI: using VAPI, Twilio, and LLMs like GPT-4o and Claude, I create phone assistants that handle real calls end-to-end — quoting prices, booking appointments, answering FAQs, and warm-transferring to human staff when needed. Every agent ships with a custom admin dashboard so business owners can see call logs, transcripts, and analytics in one place. What I deliver for clients: • AI phone assistants (VAPI + Twilio) for service businesses — repair shops, clinics, salons, and agencies • Custom admin dashboards with call logs, AI transcripts, appointment management, and multi-location support • AI chatbots and social media agents that qualify leads and book sales calls automatically • Workflow automation connecting CRMs, calendars, SMS, and webhooks into one intelligent system • Full-stack SaaS builds — from voice pipeline (Deepgram, ElevenLabs) to secure role-based web apps I care about one metric above all: does the AI actually save the client time and win them customers? Every project is built, tested on real calls, and handed over with documentation and training.

Web Full stack developer & AI Automation Developer

Pak Technologies • Full time

Nov 2020 - Feb 2025 • 4 yrs 3 mos

As a full-stack developer at Pak Technologies, I build web applications and AI automation systems for clients across e-commerce, healthcare, and service industries. I work end-to-end — designing the database, building secure REST APIs on the backend, and developing responsive, modern interfaces on the frontend. Over time my role has grown from web development into AI integration, where I now lead projects that combine full-stack apps with intelligent automation. Key work and achievements: • Delivered 30+ full-stack web apps and admin dashboards using React, Next.js, Node.js, and modern databases • Built AI-powered features — voice phone assistants (VAPI), chatbots, and document/RAG systems — into existing client products • Designed role-based dashboards with analytics, call logs, and real-time data for multi-location businesses • Integrated third-party APIs and automation: Twilio, Stripe, OpenAI, calendars, CRMs, and webhooks • Optimized app performance and database queries, cutting page load times and improving reliability • Mentored junior developers and set up clean code standards, reviews, and deployment pipelines I focus on writing maintainable, scalable code and shipping products that solve real business problems. Whether it's a customer-facing SaaS platform or an internal automation tool, I take projects from idea to production — tested, documented, and deployed.