
Rakesh Kumar

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Esperienza lavorativa
Customer support Engineer
PepsiCo • Full time
May 2015 - Present • 11 yrs 3 mos
I am a dedicated Customer Support Engineer with experience in IT support, technical troubleshooting, data entry, Microsoft Office, Excel, PDF conversion, and user support. I can help individuals and businesses with reliable and accurate technical and administrative services. My focus is on quality, accuracy, quick response, and customer satisfaction. 🖥️ IT Support Services Windows troubleshooting and technical support Desktop and laptop troubleshooting Software installation and configuration Printer and scanner troubleshooting Network and Wi-Fi troubleshooting Microsoft Office support Email and Outlook troubleshooting User account and login issues Basic VPN and connectivity support Remote technical assistance 📊 Data Entry Services Excel data entry PDF to Excel conversion PDF to Word conversion Copy-paste work Data cleaning and formatting Excel spreadsheet management Web research and data collection File conversion and document formatting Accurate typing and data processing