ramraizaday

Certified QA Specialist With 5 Yrs in Voice, Chat and Email Audits

India

Hindi, Inglese

Alcune informazioni sono riportate in lingua inglese.

Chi sono

I'm a seasoned Quality Analyst with 5+ years of experience auditing chats, voice calls, and emails in the BPO industry. I've worked on QA projects for top clients like Uber and Amazon, ensuring high standards of service and compliance. Certified as an Email Champion and in Customer Satisfaction, I specialize in identifying performance gaps, providing actionable feedback, and helping teams improve customer experience and support quality. Kindly Contact Me Before Placing An Order. ... Continua a leggere

Competenze