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Fiverr Pro
Italiano
$
USD
Ramya P
@ramya_raj191
Quality Assurance Specialist
Canada
Inglese
Chi sono
I am an experienced Quality Assurance Professional with 10 years of experience in software and mobile application testing across e-commerce, streaming, and enterprise web applications. I have strong expertise in the complete testing life cycle, including test planning, execution, and defect analysis. I am a proven collaborator with hands-on experience in tools like Jira, Azure DevOps, and TestRail.
Competenze
Ramya P
offline •
Consulta i miei servizi
Collaudo di software
I will conduct complete e2e website testing and deliver feedback promptly
Esperienza lavorativa
Amazon
Full time • 8 yrs 4 mos
Specialist, Quality Service
Mar 2022 - Nov 2022 • 8 mos
Worked within the Prime Video team to develop systems for tracking customer feedback and satisfaction. Conducted log analysis and debugging to identify software failures and root causes. Optimized test suites, reducing size by 13% and saving approximately 400 hours per year. Operated under Agile and Scrum frameworks to complete releases and organized sprints while participating in Bug Triage meetings.
Senior, Quality Service Associate
Oct 2017 - Mar 2022 • 4 yrs 5 mos
Led the Prime Video team independently for over 50 certification projects. Tested compatibility with HDMI/HDCP, Wi-Fi, and various audio/video streaming codecs like H.265 and DASH. Analyzed over 1000 customer tickets to create effective test suites. Successfully launched 6+ generations of Kindle readers and certified Prime Video on 15+ partner devices while mentoring junior QA engineers.
Quality Service Associate
Jul 2014 - Oct 2017 • 3 yrs 3 mos
Focused on the Kindle team, testing functional and compatibility aspects of new programs and updates. Performed hands-on Wi-Fi and Bluetooth testing, including stability and interoperability validation. Monitored bug resolutions and assisted developers by providing QA perspectives. Created Standard Operating Procedures (SOPs) and utilized Android Studio and ADB debugging tools for testing.
