Rana F. Nazir

Software Developer | AI Automation | CRM Specialist | Integration Expert

- • Freelance

Dec 2017 - Present • 8 yrs 5 mos

Edit AI-Based Lead Automation System Category: AI Automation / CRM Description: Designed and implemented an AI-powered lead capture and qualification system. Integrated website forms, chatbot inquiries, and email leads directly into CRM with automated tagging and follow-ups. CRM Implementation & Sales Pipeline Optimization Category: CRM Expert Configured and customized CRM for a business. Designed sales pipelines, automated reminders, email workflows, and reporting dashboards Zoho CRM & Zoho HR Automation with Analytics Dashboard Category: Zoho CRM | Zoho People (HR) | Zoho Analytics Project Overview: Implemented and customized a complete business solution using Zoho CRM, Zoho People, and Zoho Analytics to streamline sales, HR operations, and executive reporting. CRM Integration with Multiple Apps using Zapier Category: CRM Integration | Workflow Automation Project Overview: Implemented seamless integration of CRM systems (like Zoho, HubSpot, or Salesforce) with multiple third-party applications using Zapier. The project automated workflows across marketing, sales, HR, and finance, reducing manual work and improving data accuracy. – Access & Workflow Automation Upgraded a Microsoft Access billing system by adding a Vehicle database linked to invoices, modernizing forms, and automating workflows. Delivered a more efficient and error-free solution