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I will be your customer support agent for the email and live chat

Alcune informazioni sono riportate in lingua inglese.
Saad Riaz

Pakistan

Parlo Inglese

Customer Support Representative

Hi, I'm Saad, a Customer Support Agent with over 3 years of experience in customer service and managing Shopify dropshipping stores. I have successfully handled over 50 e-commerce stores as a virtual ...
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Informazioni su questo servizio

Bringing in 3 years of hands-on experience providing Customer Support Service.


I have proven ability and skills in making sound decisions based on company policy and valid information. I have good comprehension and aptitude that helps to identify and resolve problems efficiently. This leads to good metrics and customer satisfaction.


I keep the customer at the forefront and I'm here not only to assist your customers but to help you grow your business by having long-term customer loyalty.


I have a results-oriented attitude with a sense of urgency and responsibility. I'm a fast learner and can learn everything about your brand and products to be able to support your customers immediately!


TASKS THAT I CAN HELP YOU WITH

- Email Support

- Order Tracking

- Order Management

- Order Processing

- Order Cancellation

- Processing Refunds

- Dealing with Disputes and Chargebacks

- Return and Exchanges

- Creating Shipping Label

- Creating Invoice


TOOLS/SOFTWARES:

- Shopify/Aliexpress

- Zendesk/FreshDesk

- Oberlo/DSers

- Shipstation/Shipwire


Moreover, If you want my other experiences JUST PING ME UP!!

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be your customer support agent for the email and live chat
Schermo intero
be your customer support agent for the email and live chat

Settore:

Business

•

Bambini e famiglia

•

Tecnologia e Internet

Piattaforma:

Shopify

Lingua:

Inglese

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