Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Rick Alvarez
@raul_duke
AI Voice and Chat Agents, API Integrations and MCP Servers
Stati Uniti
Inglese, Spagnolo
Chi sono
Clearly scoped work, documented handoff, and practical systems that fit your business.
I'm an AI engineer and independent software developer based in Chicago. I connect AI voice and chat agents to business tools through APIs, webhooks, and custom MCP servers. My experience includes Retell, Autotask, Microsoft Graph, Teams, TypeScript, and backend automation. I build useful workflows, troubleshoot broken integrations, and handle deployment, testing, and failure recovery. Small connections and larger systems are scoped to fit the job.
Competenze
Rick Alvarez
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Integrazioni IA
I will connect your ai voice or chat agent to apis and business tools
Implementazione e distribuzione dell'IA
I will set up create and manage openclaw or genspark ai agents
Portfolio
Esperienza lavorativa
AI Solutions Engineer
Layer 7 Systems
Sep 2025 - Present • 1 yr
Built and operated a TypeScript MCP service connecting Retell voice agents with Autotask, Microsoft Graph and Teams for service-desk intake, ticket actions and technician routing. Implemented caller identification, authorization checks, post-call workflows and human fallback. Built a React operations dashboard, automated regression checks and Docker/GitHub Actions deployment workflows. Troubleshot production APIs, duplicate tickets, transfers and failure recovery.
