Especialista en Optimizacion de Experiencia del Cliente
Colombia
Inglese, Spagnolo, Francese, Tedesco
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I help businesses uncover hidden breakdowns in their customer journey that quietly reduce conversions and revenue. Through professional mystery shopping and virtual assistance, I test real interactions—from first contact to final decision revealing missed calls, slow response times, weak follow-ups, and ineffective sales handling. I provide clear, actionable insights to improve performance, strengthen customer experience, and increase conversions. I also support B2B and B2C outreach through strategic cold calling that drives qualified leads and booked appointments.... Continua a leggere