r
ravika807

ravika807

Indonesia
Inglese, Indonesiano
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I provide reliable support in data entry, customer service, and social media management. I help businesses stay organized, respond to customers professionally, and maintain a strong online presence. Thank you for your time and consideration. I look forward to the opportunity to work with you and support your success.... Continua a leggere

Competenze

r
ravika807
ravika807
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Digitazione dati
I will do data entry job
A partire da20 USD / progettoMaggiori dettagli
Business
I will design your custom instagram canva templates
A partire da180 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Customer Success (Remote)

Online Shopping Store

May 2023 - Present • 3 yrs

Manage 50+ daily customer service inquiries across Shopee, Lazada, Carousell, and TikTok Shop Perform order processing, returns, and refund management with accurate documentation Maintain 100% accurate customer records and update internal tracking sheets Escalate cases through CRM systems and coordinate with internal teams Support daily e-commerce operations and administrative processes Ensure timely responses to improve customer satisfaction and retention